FAQs
Most Asked Questions
1. What types of products do you offer?
We offer a selection of physical apparel items and digital products. All products are sold as listed on our website.
2. How do I choose the right size?
Please refer to the size chart available on each product page before placing your order. If you have questions about sizing, feel free to contact us before purchasing.
3. How long does it take to process and ship an order?
Orders are typically processed within 1–3 business days. Shipping times vary depending on destination and carrier. Estimated delivery times are shown at checkout and are not guaranteed.
4. Do you ship internationally?
Yes, we ship to select international destinations. Availability, shipping costs, and delivery estimates are displayed at checkout.
5. Will I receive tracking information?
Tracking information is provided by email once your order has shipped, when available.
6. What is your return policy?
We do not offer automatic returns or refunds. Refunds or replacements may be offered for items that arrive damaged, defective, or incorrect, in accordance with our Return & Refund Policy.
7. What if I ordered the wrong size?
We understand that sizing can be challenging. While size-related returns or exchanges are not guaranteed, we may offer store credit on a case-by-case basis, subject to approval. Please contact us within 7 days of delivery.
8. Are sale items or digital products refundable?
No. Sale items and digital products are final sale and are not eligible for refunds or returns.
9. Do you promote third-party or affiliate products?
Some pages or communications may include links to third-party or affiliate products. We are not responsible for third-party products, services, or transactions. Any issues should be addressed directly with the third party.
10. How can I contact you for support?
You can reach us at info@yeedclo.com. We aim to respond within 1–2 business days, Monday through Friday.