Refund policy

Last updated: 01/05/2026

At YEEDCLO, we are committed to transparency and fairness. Please review the following policy carefully before placing an order, as it outlines how returns, refunds, and store credit are handled.

 

1. GENERAL CONDITIONS

 

To be eligible for any return-related request, items must be:

 

  • Unused, unwashed, and in original condition

  • Returned with original packaging

  • Accompanied by proof of purchase

Return requests must be submitted within 7 days of delivery.

 

2. PHYSICAL PRODUCTS

 

We do not offer automatic returns or refunds for reasons such as incorrect size selection, color preference, or change of mind. Customers are encouraged to review product details and size charts carefully before placing an order.

 

Damaged or Defective Items

 

A refund or replacement may be offered if an item:

 

  • Arrives damaged

  • Has a manufacturing defect

  • Is significantly different from what was ordered

Requests must include clear photos of the issue and be submitted within 7 days of delivery.

 

3. SIZE-RELATED ISSUES (STORE CREDIT)

 

We understand that selecting the correct size online can sometimes be challenging.

While size-related returns or exchanges are not guaranteed, we may, at our discretion, offer store credit in certain cases.

Conditions:

  • Requests must be submitted within 7 days of delivery

  • Items must be unused, unwashed, and in original condition

  • Return authorization is required before sending any item back

  • Return shipping costs are the responsibility of the customer

If approved:

  • Store credit will be issued for the value of the item (excluding shipping)

  • Store credit is non-refundable and has no cash value

  • Store credit may be used toward a future purchase on our website

 

Approval is subject to review and availability.

 

4. NON-RETURNABLE ITEMS


The following items are non-returnable and non-refundable:

 

  • Digital products or downloads

  • Sale or discounted items

  • Items damaged due to normal wear, misuse, or improper handling

 

 

 

5. DIGITAL PRODUCTS

 

All digital products are final sale.

Once access or download has been provided, no refunds, returns, or exchanges will be issued.

 

6. REFUND PROCESSING

 

Once your request has been reviewed, you will be notified by email regarding approval or rejection.


Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

 

 

YEEDCLO reserves the right to update or modify this policy at any time. Changes take effect immediately upon posting.